Favor Travel Tours & Tickets – Travel Terms & Conditions

 

I. DESCRIPTION OF SERVICES

 

Favor Travel Tours & Tickets (“Favor Travel or FTT&T”) is a well-established tour operator and travel agency with many years of experience in organizing Biblical Lands tours, cruises for Christian groups. Also have a lot of experience in organizing M.I.C.E. services and individual vacations.  The following terms and conditions outline the agreement between Favor Travel and the traveler(s), as detailed in the Traveler’s Itinerary and Registration Form (collectively referred to as “Tour Documents, Booking information or any needed registration form for travel services”).

 

Groups: Group trips are very different than individual trips and has special booking arranging. Group trips can be carried out with a gathering of 20 people (some groups from 15) and if the group is not recruited, the trip will not take place. In this case, you will be offered options - either join another group on other dates or get a refund. If you were booked separately, your ticket will be refunded in accordance with your airline's regulated fare cancellation policy.

The tour operator reserves the right to change the itinerary during the trip if necessary to comply with safety rules, or due to weather conditions, or road repairs or any other unplanned circumstances beyond our control.

 

Fit to travel: By registering, travelers accept responsibility for being in good health and able to walk and travel on the tour. Many sites are not accessible to physically challenged and may limit the overall tour experience. FTT&T does not provide additional assistance to passengers with physical or mobility limitations as tour itineraries require full mobility. Please advise FTT&T if you have any limitations that may impact your tour and get recommendations or get description of sights with limitation to visit to understand what possible to see and what not or get individual tour with special tempo.

 

Accommodations: Accommodations are based on double occupancy rooms with attached baths in first-class or deluxe hotels. Favor Travel reserves the right to substitute similar-category hotels as needed, with prior notice. Private rooms are available upon request, subject to additional Single-Room Supplement fees paid by the Traveler. Single- room supplement $400 - $1100 per tour, please check your tour information.

 

Meals: As usual at group tours buffet breakfasts and dinners are included, from dinner day of arrival to breakfast in day of departure, with Travelers covering the cost of beverages not specified in the daily menu. No refunds are given for unused meals. In-flight meals may be provided by suppliers, but meals in the USA or during transit are not included in the tour. At cruises as usual All-inclusive meal plans. Check your tour or cruise meal plan with us.

 

Airline Routes & Tickets:

 

Air ticket included in tour option: In order to keep prices low, FTT&T does not guarantee the most direct routing to your final destination. Once “printed” or “issued”, airline tickets cannot be changed or refunded thereafter. Air transportation to/from your destination will be economy class on IATA and ARC carriers utilizing APEX or SUPER APEX non-refundable, non-amendable tickets for groups of 10 or more flying together on entire itinerary. Full payment is due 45 days prior to commencement of travel. If the passenger cancels within 45 days of departure or after air tickets are printed (whichever comes sooner), then 100% of airfare will be forfeited by passenger. All airfares are subject to government approval and change without notice. AIR – Because the travel dates are more than 6 months away, the costs and schedules could change.

 

Please Note: A New York overnight may be necessary for any groups traveling from the West Coast, either on the outbound or return. Airline tickets are issued 45 days prior to departure. Seat assignments can be requested but are not guaranteed as most group seat assignments can only be finalized at the airport upon check in.

Additional airline fees: You may include additional airline baggage and optional fees (food, Excess Baggage, Items of Personal Nature etc...) and will be charged by the airline at check in. These options are not included in tour price.

 

Air ticket not included in tour option (land only): Favor Travel may assist you with purchasing air tickets. When purchasing domestic flights within the USA, you will pay an additional $35 service fee; when booking international tickets, service fee will be $50. Ticket bookings will be processed through third parties and all cancellation and change policies will be subject to the policies of the third party and

the airlines. Service fees for ticket bookings are non-refundable under any conditions and terms and at any dates.

 

Other Transport: Favor Travel coordinates with various transport providers for the tour. While reasonable care is taken in selecting these providers, Favor Travel is not responsible for their acts or omissions. Third-party transport providers are expected to comply with applicable laws, with limited liability for their actions.

 

Tour Leaders, Tour Escorts, & Guides: Tour Hosts/Leaders are appointed to facilitate tours but are not employees of Favor Travel. Guides and Escorts are third-party service providers, and Favor Travel does not supervise or control them. Travelers are responsible for any loss or damage to portable listening devices provided during the tour.

Favor travel is not responsible for lost, forgotten or damaged items during trips. We do not provide service of getting lost items back.  

 

Tips and Taxes: Tips to guides & drivers, gratuities to porters, restaurant and hotel servers, fuel surcharges, foreign departure taxes and visas (for US passport holders) are not included in the tour cost, if not mentioned included in specific tour.

 

Sightseeing: Modern motor coaches with English-speaking (or other language speaking) guides and entrance fees are arranged for sightseeing. Portable listening devices are provided where available, with Travelers responsible for any loss or damage.

 

Passports & Visas: Valid passports are required for all Travelers. Non-U.S. citizens must consult the Consulate for visa requirements. Favor Travel does not provide advice on travel documents and is not responsible for any errors or omissions.

If you do not have a passport, please contact your local passport office. For almost all countries to enter, passports must be valid for 6 months after return date.

Tour Protection: Favor Travel recommends purchasing a Travel Protection Plan for coverage, including Trip Cancellation/Trip Interruption, Emergency Medical, and more. Travelers can obtain the plan through Allianz Global Assistance.

 

II. PAYMENT TERMS

 

Price: Tour prices are based on international tariffs and rates in effect on date of proposal and is subject to change should there be a revision in AIR or LAND rates prior to payment in full of the tour price. Price is based on a minimum of passengers using double occupancy. In the event that a minimum of passengers does not book the tour within 91 days of departure Favor travel reserves the right to cancel the tour. You will be notified immediately upon any increase and will have the option of paying the difference or canceling with full refund. Late booking or changes may result in an additional fee.

 

Favor travel tours & tickets LLC reserves the right to correct invoices, itineraries, and/ or brochures without notice.

 

Not included: Personal expenses, souvenirs, passport, laundry, wines, liquors, mineral waters and after-dinner coffee or tea, meals not included in the itinerary, room service, phone charges, sightseeing or services other than those specifically mentioned. Baggage fees and surcharges are different for every airline therefore please contact the airline for specific baggage allowance and fees. We are not responsible for these related fees as this is solely the responsibility of the passenger.

 

Price increases: All prices quoted at the website or brochures or quotes are subject to change if not paid in full due to currency fluctuations, fuel surcharge increases, government taxes and fees increases or unforeseen circumstances. You will be notified immediately upon discovery of an increase and will have the option of paying the difference or canceling with refund except non-refundable administrative fees.

 

Land Only: From time to time a tour may be canceled due to not materializing. If you choose to purchase a land only package and arrange your own domestic and international flight independently, Favor travel tours & tickets LLC will not be responsible for domestic, international flights or transfers of any kind. Favor travel tours & tickets LLC is not responsible for any international flight schedule changes or cancellations. If tickets are purchased by an individual all penalties and fare differences will be paid by the traveler.

 

Deposit/Payment: A deposit of $500 per person plus the cost of optional travel insurance (if elected to take) is required to secure reservations, which will be applied to the price of the tour. An additional payment should be paid in equal parts of 50% each of the remaining balance will be due at 200 days prior and 60 days prior to the departure. The remaining balance to be paid in full not later than 60 days prior to departure of the tour. If payment is not received 60 days prior to departure, a $100 late payment fee will be assessed.

 

Reservations: Your purchase at the website or filling in registration form does not automatically guarantee a reservation. Your purchase will be confirmed via email within one to two business days. The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each customer read and review the cancellation policy and consider purchasing a Travel insurance policy.

Reservations received within 90 days or less from departure may include an additional late fee plus any additional fees based on air availability at that time of registration. For reservations received 90 – 61 days prior to departure a $100 late reservation fee) will be applied (plus additional airline & land fees). For Reservations received 60 – 31 days before departure the late fee will be $200; for reservations received 30 – 1 days prior to departures the late fee will be $300 per person. Additional fees will be advised upon registration.

 

Changes & Deviations: All changes and deviations will include a $125 fee, plus any other additional costs associated with services included in the basic or pre/post tour and change requests must be received at least 90 days prior to the departure of the tour. Transfers are included in our group roundtrip programs, passengers who deviate or purchase land only packages will be responsible for arriving and leaving independently and must transfer at their own expense.

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Cancellations/ Refunds:

 

All cancellations/ refund requests must be in writing by letter or e-mail to Favor travel tours & tickets LLC and will be in effect on the date of receipt by Favor Travel Tours & Tickets LLC. There is no exception to cancellation fee. Any exceptions must be in writing from Favor Travel Tours & Tickets LLC.

 

Air penalties are not part of the percentages below and vary based on the airline policy at the time of ticket issue – check carefully at the moment of booking. Due to unexpected reasons - official war or other official prohibited travelling, pandemic etc.- will be a refund except non-refundable service/administrative fees after getting money from suppliers.

 

If supplier offer only credit option for future travelling only one this option will be available for cancellation.

 

Tour Cancellation by Favor Travel: Favor Travel may cancel a tour due to lack of participation. In such cases, Travelers are offered credit for future travel or a full refund. Favor Travel is not responsible for additional costs or penalties related to non-Favor Travel arrangements, including penalties for changing dates for air tickets

 

Travel Advisories: Travelers must stay informed about travel advisories. In the event of a State Department Travel Advisory, Travelers assume all risks if they choose to travel.

 

What CAN be Refunded:

• Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.

• Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.

• Any additional refunds based on extenuating circumstances will depend on the individual tour operator.

What CANNOT be Refunded:

• Service and administrative fees

• All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.

• No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances. Or for any missing sightseeing in case of changing itinerary due to the reasons of security or unexpected reasons (weather, road troubles etc)

• Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.

• Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.

• No refunds for subjective dissatisfaction or discrepancy between subjective expectations and reality.

 

In the following situations, consumers are not entitled to refunds except under very limited circumstances:

 

Non-refundable tickets - Consumers who purchase non-refundable tickets are not entitled to a refund unless the airline makes a promise to provide a refund or the airline cancels a flight or makes a significant schedule change.   

 

Personal Issue - Consumers who purchase nonrefundable tickets, but are unable to travel for a personal reason, such as being sick or late to the airport, are not entitled to a refund.

 

Unsatisfactory Service - A consumer who willingly takes a flight (or hotel etc.) but has a bad experience with the airline or the flight is not entitled to a refund.

 

Incidental Expenses – A consumer who incurs incidental expenses such as a rental car, hotel room, or meal due to a significantly delayed or cancelled flight is not entitled to a refund of the incidental expenses.

 

Note: While airlines are not required to issue a refund for non-refundable tickets, they are free to do so or they may issue a credit or travel voucher for future use on the airline.  Airlines must also comply with the promises they make, and in some instances, they may be willing to offer passengers accommodations or other benefits that they are not required to provide.  Contact the airline directly to inquire about additional accommodations or benefits.

 

CANCELLATION PENALTIES:

 

Non-refundable in any dates in any reason: $100.00 per person administration/service fee, even due to force-major reasons.

 

Service fees for booking tickets $35/50 are non-refundable in any dates at any reasons

 

If third parties have any kind of booking fees it is non-refundable

 

Air tickets included at price after booking are non-refundable

 

120 – 91 Days Prior: $200 for international tour, $500 for international tour and cruise

 

90 – 61 Days Prior: $500 for international tour, $700 for international tour and cruise

 

60 – 46 Days Prior: 50% of tour cost

 

45 Days Prior or less: 100% of tour cost

 

Please note that cancellation fees are calculated based on the date we receive your signed Cancellation Request Form and travel service start date.

• The notification day and departure day are NOT counted. Eg. If the tour departure day is April 14th, we receive the official cancellation request on April 11st, it will be counted as 2 days prior to the departure date.

• If a tour is scheduled to depart within the next 45 days, we will not change a traveler's departure date and will not offer a refund.

In most cases, reservations paid by wire transfer, cash deposit, or money order/traveler's check/cashier's check will be refunded via PayPal, Zelle. For refunds processed by wire transfer, any associated wire transfer fee will be deducted from the overall refund amount. Returned checks include a $30 NSF fee.

 

All refunds are possible after getting money from suppliers. Processing time for refunds are 60 working days or more and depend on dates of getting refunds from suppliers.

 

If supplier offer only credit option for future travelling only one this option will be available for cancellation.

 

RESPONSIBILITY AND LIABILITY:

 

Land arrangements including surface transportation: the participating Tour Operators operate the land tours offered under this program only as agents of the railroads, car rental contractors, steamship lines, hotels, bus operators, sightseeing contractors and others which provide the actual land arrangements and are not liable for any act, omission, delay, injury, loss or damage or nonperformance occurring in connection with these land arrangements. International air carriers and other IATA carriers, steamship lines and other transportation companies whose services are featured in these tours are not to be held responsible for any act, omission or event during the time passengers are not on board their conveyance. The passage contract in use by these companies when issued shall constitute the sole contract between the companies and the purchaser of these tours and/or passage. The tour operator reserves the right to change the itinerary, delete or substitute sites when tour operator feels it to be in the best interest of the tour.

 

ITINERARY CHANGES: The tour operator reserves the right to change the itinerary due to emergencies. If itinerary changes necessitate extra overnights, you will be charged the cost of the additional hotel accommodations, meals and single rooms supplements required. Should sights be missed due to necessary changes, no refund for missed touring will be given.

 

CREDIT CARDS: All prices include a 5% discount for payment by cash, check or money order. Credit card payments do not receive this discount. Fill in Credit Card Holder Verification Form. Why and when do we request supporting documentation from you?

 

Favor Travel takes every precaution to ensure your security. To continue offering our best prices and safeguard you against credit card fraud, we require the following documentation if any of the following conditions apply to your purchase. Failure to provide the necessary verification documents for a reservation will lead to the automatic cancellation of your reservation, with cancellation fees incurred based on the cancellation date:

• The credit card holder is NOT one of the guests who will join the tour.

• Your billing address CANNOT be verified by our system.

• The credit card transaction amount is more than $4,000.00.

 

What supporting documentation is required?

1. A photocopy of the credit card holder's photo ID (valid photo ID includes a US-issued Driver's License or US-issued Photo ID or National Passport with a signature page).

2. A filled-out and dated Credit Card Holder Verification Form signed by the credit card holder.

3. A copy of the guest's passport if the credit card holder is NOT one of the guests who will join the tour.